Successful implementation of global services

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Artikelnummer
00541_2020_01_06
eBook
The global orientation of a service organisation achieves a maximum of flexibility and efficiency by means of a balanced mix of highly motivated service teams that consist of, depending on requirements, a finely tuned combination of one’s own employees and integrated loyal contractual partners. Forms of communication and operating techniques are adapted to the particular country-specific requirements to optimise customer satisfaction on a world-wide scale.
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